Voorwaarden en condities

Reservas

 

Vale Paraíso has the following conditions:

Standart Rate – Stays with check in until 15th June: free cancellation up to 48h and payment at the lodging. In these cases, the deposit amount will only be charged to you in case of no-show or cancellation within less than 48 hours.

Standart Rate – Stays with check in after 15th June: As guarantee of reservation is required the payment of 50% of the total amount. The guaranty must be paid in the next 5 (five) days after the date of acceptance of the reservation request. In case of non-payment after this deadline, the reservation will be automatically cancelled.

Non-refundable rate: require full payment (100%) of the stay at time of booking.

Accommodation reservations for high season or special dates are subject to a minimum stay of 3 (three) nights, save for exclusions properly identified on the reservation channel.

Promotional conditions are subject to confirmation of availability and are not assignable to third parties. Promotions are not cumulative.

The accommodation prices are based on maximum occupancy.

The preference for accommodation with double bed will be answered according to availability and must be requested at the time of booking. Other requests must also be stated at the time of booking. Additional charges may apply.

 

Arrivals and Stays

 

Check-in: takes place from 4pm.

Check-out: until 12pm.

Arrivals after 10pm should be notified as soon as possible. We retain your booking until 10pm. In case of no-show (without any notice) until the estimated time of arrival, Vale Paraíso will assume the availability to a possible rent.

Access to Vale Paraíso will only be possible after registration at the reception. All guests must present identification. The total amount of the stay must be paid until check-in time. For accommodation stays, an €150 deposit will be required. The deposit will be refunded upon check-out if there is no duly reasoned damage or costs for final cleaning.

Pets are allowed upon request and must have a valid vaccination certificate. Additional charges may apply. We do not accept dogs of the races that appear in lists of dangerous races. Dogs should always remain on a leash.

The customer must obey with Vale Paraiso’s internal regulations. Vale Paraiso is not responsible for damages suffered by the customer because of violation of the regulation.

 

Cancellation Policy

 

There is no refund of the amount paid in guarantee of reservation in case of cancellation or no-show (check the conditions of subscription of our Cancellation Insurance).

For reservations made with a non-refundable rate there is no refund of the amount paid (100%) in case of cancellation or no-show.

No refunds or discounts will be made for bad weather, late arrivals or early departures.

There is no debt or any reimbursement to the customer for goods and/or services that, despite being placed at his/her disposal, the customer decides not to use.

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