Terms and conditions

Schedules:
Apartments, Chalets e Bungalows
Check-in: It is done from 16h.
Check-out: until 12h.
Caravanning and camping

Check-in: There is no time limit for entries, these can be made at any time even at night.
Check-out: Until 12h and possibility to stay in the park until 15h.


Booking Terms and Conditions

  • Reservations are confirmed by prepayment of 50% of the total amount of the stay, by bank transfer, credit card or postal order; the remaining 50% is payable upon check-in.
  • The reservation signal must be paid within 7 (seven) business days after the date of reservation. After this deadline the reservation will be automatically canceled.

Cancellations
Terms and Conditions

Vale Paraíso NaturPark practices Pre-Payment all year round.
In the accommodation reservations the price for maximum occupancy of beds / rooms is applied throughout the year, and it may be considered a supplement for extra person / night, to be accommodated in the room, when this is possible.

Individual Booking:
At the time of booking, 50% of the stay must be paid, and at the check-in the payment of the remaining 50% will be made;
Non-refundable rate: 100% upon reservation.

Pre Reservation:
Acceptance of requests for provisional reservations. For guarantee of reservation is obligatory the payment of a signal in the value of 50%. The reservation signal must be paid within a maximum period of five (5) days after the date of acceptance of the request. If payment has not expired, the request may be canceled.
Early booking for high season accommodation or special periods may be subject to a minimum number of nights.

Cancellations and Penalty on the Sign:
In case of cancellation with request for a refund (in writing), Vale Paraíso reserves the right to withhold at least 20% as expenses.

Up to 30 days before – 20% penalty of the signal.
Up to 10 days before – 50% penalty of the signal.
9 days before or on the day itself – 100% penalty of the signal.
Up to 15 days before in high season (June 15 to September 30) or reservations for festivities 100% penalty of the signal

Non-refundable rate:
There is no refund of the amount paid (100%) in case of cancellation or no-show.

No-Shows:
There is no right to return the deposit.

Early departure:
No refund of the payment of the stay (See Reuse Policies)

REUSABLE POLICY
(ONLY FOR INDIVIDUAL RESERVATIONS)

Vale Paraíso reserves the right of non-refund of stays with early departure, but may by agreement with the client suggest dates where you can enjoy the stay up to the maximum value of 50% of the differential value.


Payments

Bank Transfer
Bank: Caixa Geral de Depósitos

Credit Card
Card number
Expiration date
Security Code (last 3 digits of the back of the credit card).

Postal Card
Parque de Campismo Vale Paraíso
Estrada Nacional 242
2450 – 138 Nazaré


General Conditions for Animals
In the park dogs are allowed only of non-dangerous breeds.
Races that are not allowed are all those that are referred to in (Dec. Law nº 312/2003, of December 17th).
The Park does not allow access to dangerous breeds: Pit Bull, Rottweiler, Dog of Fila Brasileiro, Dogue Argentino, American Staffordshire Terrier, Staffordshire Bull Terrier and Tosa Inu.
Dogs should always remain on a leash.

PRIVACY POLICY

 

This website and the services / products promoted on it are owned and managed by:
Vale Paraíso Natur Park:
Vale Paraiso S.A.
Taxpayer: 500996091
IRCT: 26354

We respect the individual privacy of those who visit our website and become our customer.

This document clarifies the information requested and the purposes for which it is used. It also establishes how the user can consult and update the information disclosed and how you can contact us, in order to eliminate it.

 

1-User Information
During the relationship between the site and the user, it will be necessary for the latter to provide personal and financial information, as well as specific information necessary to provide the service. We will not collect user information without your consent.

The extent and type of information we receive on our external websites depends on the information you provide to us through our electronic mail contacts and / or through some process of registration on our websites.

 

2 – Use of Information

Information is collected in order to process and manage booking requests and provide a quality customer experience. Contact information may also be requested to send information about services and promotions of Vale Paraíso S.A. However, the user reserves the right to refuse to use them for the dissemination of commercial information or for other marketing purposes.

We only use your personally identifiable information to respond to your requests and to provide you with service information.

Vale Paraiso S.A. uses third party subcontractors that collaborate with us to treat the data within the limits strictly related to the management of reserves and respective invoicing as well as management of digital platforms.

In cases where transmission to subcontractors takes place, the obligations of the legislation in force will be rigorously fulfilled and the necessary efforts will be made to ensure that they use the personal data in the appropriate way.

The transmission of the information occurs only for the purposes above justified or by legal imposition. It can not be performed in any other situation outside the context for the benefit of third parties.

 

3 – Personal data protection
In order to guarantee the security of the user’s information Vale Paraíso S.A. treats it with confidentiality, in accordance with the internal policies and procedures for the protection of personal data, which are updated periodically according to the needs. We adopt the technical measures necessary to comply with the General Regulation on Data Protection – Regulation 2016/679, ensuring that the processing of personal information is carried out in a licit, transparent and limited way to the purposes authorized by the user.

The customer has the right to request access to his personal data and to rectify, modify or delete this data. For this purpose and for any additional questions regarding data protection, please contact: info@valeparaiso-naturpark.com, or for the address: National Road 242, km 31.5, 2450-138 Nazaré.

 

4 – Cookies
Our website may invite you to contact us and provide us with information about you. We use the information you provide to customize your online experience and present the content that best suits your needs.

In addition, “cookies” (i.e. small text files placed on your computer when you enter the site) are used on some of our websites. Currently, most browsers recognize when a cookie is displayed and allows you to decline or accept it. If you are not sure if your browser has this capability, you should check with the manufacturer of the software, your company’s technology support services, or your Internet service provider.

Cookies are primarily used to enhance your online experience and are not used to track the browsing habits of identified visitors unless we obtain your permission to do so. If you visit our sites to read or download information such as news or articles, much of the information we collect is purely statistical (eg, the domain from which you access the Internet, the date and time of access to the site, and the electronic address of the site from which you made the direct link to our site) and not personally identifiable. We use this information about the number of visitors and your use of the sites in aggregate to make our sites more useful and attractive to you.

The types of cookies used are:

  • Session: Temporary cookies that remain in the browser’s cookie file until the browser leaves the Web page, so no record is left on the user’s hard disk. The information gathered by these cookies serves to analyze the traffic patterns of the portal. Ultimately, this allows us to improve the content and usability of the portal.
  • Analysis cookies: those that, well treated by us or by third parties, allow us to quantify the number of users, and carry out statistical measurement and analysis of how users use the service offered. We examine your navigation in our portals, with the aim of improving the supply of products or services that we offer you.
  • Advertising cookies: those that, treated well by us or by third parties, allow us to more effectively manage the offer of advertising space that may exist on the portal, being able to analyze your browsing habits and show you advertising related to your profile navigation.
  • Google Analytics Cookies: those that, treated well by us or by third parties, allow us to collect information about the use of the Website anonymously. It also allows the creation of reports of visits to the website, with a view to improving its functionalities.

 

5 – Information Sharing
The personal information you provide to us will be maintained only for the period necessary to fulfill the purpose for which it was collected or for the period required by law. We do not share personal information with third parties except as necessary to carry out our activity or an order by you or to comply with legal or other legal requirements and we never sell your personal information.

 

6- Information Protection
In addition, we have operational and technological security policies and procedures in place to protect your personally identifiable information from loss, misuse, alteration or accidental destruction. Our data access personnel have been trained to maintain the confidentiality of this information.

Our company acknowledges its responsibility for protecting the online privacy of your personal information. If you have any questions or comments about our management of your personal information, or if you would like to opt out of receiving any of our marketing materials, please contact us through e. mail: info@valeparaiso-naturpark.com. You may also use this address to communicate any concerns you have regarding compliance with this Privacy Policy.

 

7 – Contents Provided by Third Parties
On this site links to other sites can be found through advertisers or business partners. We ask the user’s attention that Vale Paraíso S.A. has no influence or responsibility on the contents and design of the same. Thus Vale Paraíso SA is not responsible for the accuracy, quality, safety, legality or lawfulness, including compliance with the rules regarding copyright and related rights, with respect to the content, products or services contained in this site that have been provided by advertisers or business partners.

 

8 – Consent
The use of this website and the services that it promotes, presupposes the acceptance of the privacy policy herein.

 

9 – Applicable Law
This site has been created and operates under current legislation. For the resolution of any disputes arising from this site, the laws of Portugal shall apply and shall have exclusive jurisdiction in the Portuguese courts.

 

In the event of a dispute, the consumer may use the following Alternative Dispute Resolution Body:
Name: CINAAC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo

Adress: Rua D. Afonso Henriques, nº1 4700-030 Braga
E-mail: geral@cniacc.pt
Site: http://www.arbitragemdeconsumo.org
Law nº 144/2015, 8 september

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